Abstracts & Papers in Stream 3

The existence of different types of welfare regimes implies that economic globalization generates a diversity of welfare impacts on impoverished groups in different countries. Ramesh (2006) points out that there are few studies on such impacts in the context of East Asia. The recent outbreak of the financial tsunami has resulted in substantial welfare lost to the poor in the advanced economies and particularly those in the US and UK. Its impact on the countries in East Asia remains to be studied. This paper focuses on the welfare consequences to the poor in Hong Kong, a financial centre of the East Asian region. Statistics and local studies have revealed impacts of the financial tsunami which include rising unemployment that concentrates in unskilled occupations, decreasing individual and family income, and increasing number of new applications for income support. An analysis of the welfare impacts on the financial centre of Hong Kong contributes to a deeper understanding of the global and local interfaces of the financial globalization process. The role of elites in finance and real estate for the case of Hong Kong is found to be critical in such a process and constitutes the economic context for the operation of the welfare regime. Concomitantly, this paper concentrates on capturing the mediating effect of the welfare regime, which shares a pro-economic growth characteristic found among the regimes of the region. The differential treatment of productive and 'non-productive' groups, which illustrates the influence of such a type of regime, is detailed. Lastly, the need for more research specifically on the welfare regimes of East Asia is echoed.

range of new measures to improve the quality of care services, such as third-party evaluation, disclosure of information, complaints procedure, have been introduced in Japan in response to the growing interest and concern with regard to the quality of care being supplied by the expanding and marketised system of social care.  Further, existing schemes related to the training and certification of the social care workforce and the regulation and inspection of service providers have been revised. 
The aim of this paper is to describe the recent developments in these measures, to assess their achievements and shortcomings, and to examine the implications of these developments on the future of social care in Japan and other East Asian countries.
     This paper consists of four parts.
     The first part describes the background of these changes in connection with the establishment of the Long-term Care Insurance scheme and the reorganization of the system of social care in 2000; this part provides a brief description of the new measures that were introduced after 2000 to improve the quality of care services.
    The second part is devoted to the analysis of how these new measures have been implemented; the analysis is based on statistical data and case studies of several prefectures.  Special attention is paid to the shortcomings of the third-party evaluation scheme and the role of locally based voluntary schemes in compensating for these shortcomings.
    The third part examines, using the framework proposed in the Public Policy Institute comparative study of England, Australia, Germany and Japan, how these developments have changed the nature of the Japanese quality-assurance regime.
The final part discusses the implications of the Japanese experience on the measures being developed for the improvement of social care services in other East Asian countries that are adopting a mixed economy of social care.

Name: Koichi HIRAOKA
Institution: Ochanomizu University
Email Address: hiraoka.koichi@ocha.ac.jp


Full paper: Hiraoka_full paper-measures to improve quality.pdf

The Malaysian public sector has undergo various and vast changes cum reformation since 1980s. These initiaves were aimed to tackle and improved the inefficiences and ineffectiveness in many public agencies including the Local Authorities. Local Authorities as the third level of government in Parliamentary Democracy with a constitutional monarch, in Malaysia played an important role in providing services to the public. However, this lowest level of government is facing difficulties in meeting their local communities demand especially in a changing global environment. Local Authorities experience continuous criticms over delays, fragile enforcement, poor attitudes and also ignorance of certain services. Consequently, The Government commits to improve the quality of service delivery particularly at the local government level in the Ninth Malaysia Plan (2006-2010). New Public Management (NPM) is one of the efforts that government took in enhancing the service delivery effectiveness in Malaysia. But to what extend these reforms has hit the local authorities and how these changes have been managed. Hence, this research is trying to explore the elements of NPM that have been adopted by selected Municipalities in Malaysia. Furthermore, this sudy is also seeks to discuss how the Municipalities managed the changes from six dimensions using Managing Change Questionnaire (MCQ).

Name : Rozita Abdul Mutalib
Institution : Universiti Sains Malaysia (USM), Penang, Malaysia
Email address : rozita@uum.edu.my


Full paper: Rozita_2010_Reforms and Management of Change.pdf